Ticket-free support

Support

No waiting in queues.

Best-in-class support across parts, permanent and temporary CEMS, software for new and existing installations, and our team of regulatory experts. Our process is ticket-free, so support is fast and nothing sits in a queue.

  • Ticket-free process, with no waiting in queues.
  • Preventive Maintenance Program keeps equipment passing required QA/QC certification tests.
  • Customized to your needs, on demand or preventative.

What we handle

CEMS services

  • Installations, training & consulting
  • Particulate (PM) CEMS sales & installations
  • Preventive Maintenance Program
  • On-demand response field services
  • Process optimization monitoring

DAHS services

  • Blanket DAS 2000 & Trace DAS support
  • Server OS, database & application software upgrades
  • Computer / hardware upgrades
  • Database maintenance
  • Backup & recovery services

Regulatory & reporting

  • Air permit evaluations
  • EPA quality assurance auditing
  • EPA & state compliance reporting
  • QA/QC plan preparation
  • Protocol preparation & submittals
Coverage

A service network that reaches your stack

Headquartered in Sparta, NJ and backed by field and DAS support across the U.S. and Canada — so there's someone near your site when you need hands on the system.

Del Norte, CO — support personnel Shrewsbury, VT — support personnel Margaretville, NY — support personnel Quakertown, PA — support personnel York, PA — support personnel Chicago, IL — support personnel Norfolk, NE — support personnel Des Moines, IA — support personnel Atlanta, GA — support personnel Vancouver, BC — support personnel Montreal, QC — support personnel Allentown, PA — support personnel Stroudsburg, PA — support personnel Sycamore, IL — support personnel Fort Smith, AR — support personnel Beaumont, TX — support personnel Orlando, FL — support personnel Sarasota, FL — support personnel Ferndale, WA — support personnel Headquarters — Sparta, NJ
Facility Support personnel

1 facility · 19 support locations across the U.S. & Canada

One partner, owned end to end

Tell us what you're running and we'll keep it compliant — no subcontractors, no hand-offs.